Emergency Assistance

St. Vincent de Paul

The SVdP Conference at St. John Neumann is an outreach ministry of the parish that discerns ways to help families within the parish boundaries who are facing temporary emergency hardships. Funding of SVdP comes from generous parishioner support of the Poor Box and member gifts. The Conference helps to keep people in their homes and provides them support in getting to work as they strive to improve their lifestyles. Funds are available to keep the electricity and gas on and provide food and services that families need. An extra special gift of our Conference is one of our members who are bilingual, enabling us to help our growing Spanish-speaking population.

Do you need help? Would you like to volunteer? Call us at 630-375-7746.

Leave your name, address, phone number, and a brief description of your need. A volunteer from the conference will return your call. If you are not in our service area, we will willingly give you the best SVdP conference to call.

Tri-Cities Salvation Army: 630-377-2769

The Salvation Army in the Tri-city area is pleased to be able to offer a wide variety of programs and services, including rent, utility, food assistance and more. Volunteer opportunities are also available.

Lazarus House 630-587-2144

Lazarus House is a 501(c)(3) charitable organization serving persons who are homeless or at risk of homelessness and connected to Batavia, Geneva, St. Charles and western, rural Kane County. Volunteer opportunities are also available.

St. Peter’s Food Pantry 630-232-0124

The St. Peter Community Food Pantry (1891 Kaneville Road, Geneva) is open every 2nd and 4th Wednesday of the month from 8:00 am-11:00 am and 5:30 pm-7:00 pm. Everyone is welcome to receive food, just bring your ID! We can also be reached by email at foodpantry@stpetergeneva.org.


Kane County 211 is a free, confidential, 24/7 social service hotline. Everyone faces life challenges at some point, if you have no idea where to turn and you could use some extra help, dial 211 for information on resources! 

You will talk to a real person. A trained, expert specialist answers the call, helps identify the root causes of your problem, and connects you to local resources. Your need can be anywhere from rental assistance to help find an eye doctor or a mental health provider. Next time you or a loved one is facing a crisis or hardship, remember to dial 211 and you will immediately get connected to the services that can help! 

Aid Crisis Line for the Fox Valley Area (Association for Individual Development)


Available 24 hours a day, 7 days a week for those needing support during these difficult times. Help is just a phone call away.

Telephone Counseling

  • Paraprofessional operators are trained to provide free, confidential counseling for any type of personal problem; alcohol, anxiety, family, school, sex, loneliness, and depression.

Information and Referral

  • Operators provide information and referral to all local human service agencies for needs such as mental health, financial, health care, legal problems, shelter, support groups, and more.

Emergency Service

  • Operators are trained to help with such emergencies as attempted suicide, drug overdose, and psychotic episodes.


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