Emergency Assistance

In response to the COVID-19 pandemic, St. John Neumann community is directing all the needs of our parishioners and community to St. Vincent de Paul for assistance.

Their hotline number is 630-375-7746. Please leave a message and someone will get back to you shortly.

They are in need of volunteers to meet all of these needs. Please prayfully consider helping. If interested, call the hotline.


If you need help and you do not know who to call…now as a Kane County resident, you can dial 2-1-1 and get connected with a live specialist who will assist you. For more information, click here.

Do you or someone you know need food?

Please go to www.solvehungertoday.org to find your nearest food pantry program. Northern Illinois Food Bank had developed the Coronavirus Food Assistance Program (CFAP) to respond to the increased need in our community since mid-March, when the Pandemic started.

Through this program boxes of food had been distributed through mobile pantries, pop-up markets, My Pantry Express and community markets. Information on upcoming pop-ups are available in their website and in their voicemail message at (630)443-6910 ext. 225.

The National Alliance on Mental Illness (NAMI)

NAMI is the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. Click here for more information and access to their helpline.

Aid Crisis Line for the Fox Valley Area.

(630) 966-9393

Available 24 hours a day, 7 days a week for those needing support during these difficult times.
Help is just a phone call away. 24 hours a day/7 days a week.

  • Telephone Counseling
    • Paraprofessional operators are trained to provide free, confidential counseling for any type of personal problem; alcohol, anxiety, family, school, sex, loneliness, and depression.
  • Information and Referral
    • Operators provide information and referral to all local human service agencies for needs such as mental health, financial, health care, legal problems, shelter, support groups and more.
  • Emergency Service

Operators are trained to help with such emergencies as attempted suicide, drug overdose and psychotic episodes.

St. Vincent de Paul Society St. John Neumann Conference

The SVdP Conference at St. John Neumann is an outreach ministry of the parish that discerns ways to help families within the parish boundaries who are facing temporary emergency hardships. Funding of SVdP comes from generous parishioner support of the Poor Box, the Auto Donation Program, and member gifts. The Conference helps to keep people in their homes and provide them support in getting to work as they strive to improve their lifestyles. Funds are available to keep the electricity and gas on and provide food and services that families need. An extra special gift of our Conference is one of our members who is bilingual, enabling us to help our growing Spanish-speaking population.

Do you need help? Would you like to volunteer? Call us at 630-375-7746.

Leave your name, address, phone number and a brief description of your need. A volunteer from the conference will return your call. If you are not in our service area, we will willingly give you the best SVdP conference to call.

Tri-Citites Salvation Army: 630-377-2769

The Salvation Army in the Tri-city area is pleased to be able to offer a wide variety of programs and services, including rent, utility, food assistance and more. Volunteer opportunities are also available.

Lazarus House 630-587-2144

Lazarus House is a 501(c)(3) charitable organization serving persons who are homeless or at risk of homelessness and connected Batavia, Geneva, St. Charles and western, rural Kane County. Volunteer opportunities are also available.